Okay, let's get this out of the way! Policies are arguably the least exciting part of the salon visit, but they're 100% necessary to make sure every appointment runs smoothly. Take just a minute to review so we can ensure your visit is the best it can be!
Dog parents, cat parents, human parents...we all need a minute to ourselves! The salon is unfortunately not pet or child friendly, so please make prior arrangements so that your little ones can stay behind when you come for your salon visit.
I get it; life happens! I respectfully request at least 48 hours notice for cancellations. Your appointments are very important to me, and they are scheduled out especially for you. I understand that sometimes schedule adjustments may be necessary-baby sitters bail, work is busy, we get sick. When you provide me 48 hours notice, I am able to reach out to guests on my waiting list who could really use the TLC! They'll appreciate the heads up as much as I do!
Missed appointments and late cancellations may result in a charge equal to half of the fee of the booked appointment.
Oops...we've all been late before. Bad traffic, no parking, overslept-been there!
My schedule is very tight, so I ask that you reach out if you think you are going to be late. This allows me an opportunity to work with you!
Please bear in mind, however, that I may be forced to reschedule your session if you are running 15 minutes behind or more. Thank you for your understanding!
Pets and children...
If you can't make it...
A lot goes into creating the hair of your dreams, and the hair on your head is about as unique as your fingerprint! Occasionally, you and I may see the finished product and decide to make alterations. If you would like adjustments made, please notify me within three days after your appointment. These adjustments are complimentary-I've got your back! Please note that adjustments are made in order to more closely match our consultation; complimentary adjustments cannot be granted if you would like something different from our initial consultation.